Words Matter: Don’t Be a Robot

Words Matter: Don’t Be a Robot

Ever meet someone who wasn’t quite who you thought she’d be? Like she was decidedly on guard? Or putting on an act? Some years ago I reached out to a woman at work I admired greatly. She had the title and the poise and operated with the exceptional...
Do You Have Frowny Work Face?

Do You Have Frowny Work Face?

This is a picture of me. No, not the happy, smiling lady featured in front. She was among the interviewees for a behind-the-scenes segment at the NBA Finals, ecstatic to be there. I’m the other woman. The one with the credentials around my neck, obliviously...